• FAQ(Frequently Asked Question)

    You will find the answers to the most frequently asked questions as below. If you don’t find your answer below, please contact us via mail: or our 24Hours Customer Service: 0086-136 8589 8894 and we’ll be happy to help you out.

    How to make an order?

      1)Client Send a specific inquiry to us, subsequently, supplier will send you a professional quotation,
      2)Client Confirm the price, logo, payment term, lead time and so on,
      3)Supplier Develop new mold if required and sample, or ask for sample approval,
      4)Client make 30% deposit or open LC against the both signed PI, after Sample/artwork approval,
      5)Supplier send photos to show the production line which you can see your products in advance. And confirm the estimated delivery time again during Mass production,
      6)Client approve our shipping sample or arrange 2nd or 3rd Party Inspection if necessary,
      7)Supplier arrange the shipment after receiving the 70% balance payment and send original documents with courier tracking no. or telex release the goods.

    Is your company a trading one or a factory?
    How long have your company run on cosmetic packaging business?
    Does your company accept customization?
    What is your payment term?
    What’s your MOQ?
    Can we get your free samples?
    How to confirm the quality sample with us before start to produce and your sample time?
    Can we do printing on the bottles or jars?
    Can we combine many items assorted in one container in my first order?
    What is the normal lead time?
    Do you have stock?
    What is your Packing Method?
    What is your shipping way?
    How do you control the quality?
    How do I know if my product is compatible with the packaging?
    If any quality problem, how can you settle it for us?
    Can you do the inspection for my goods in other factory on behalf of us as a third-party?
    I can not find the products which I need from your website, can you help me?
    My question isn't answered here.